Flying in good taste
Nashville Airport has done a lot to improve the airport food standing. There are kiosks and shops from some of my favorite restaurants in town including Baja Burrito, Noshville, Provence and now Neely's. These new food kiosks remind me of the bad days from 2 Tgivings ago when we were stranded at the Nashville airport, and were given $10 vouchers to eat. We looked and looked, and the food quality was so poor (disgusting, and I would not even have my best enemy eat that crap), we opted to go hungry until we found bruised bananas and a rice crispy treat.
My, what a difference 1-1/2 years and millions of dollars of renovations make. It it was the 2nd day that the Neely's kiosk had been open on B concourse at the Nashville Airport. Luckily we were catching a plane out of B concourse. We were thrilled. We each wanted to eat something good and fairly good for us because it was going to be a long time until we had dinner plans at our destination. We like Neely's in Metrocenter and Memphis, and we hoped to like Neely's at the Airport. The menu is abbreviated with pulled pork, chopped brisket, and turkey sandwiches as the choices, but that is enough at an airport. That was a smart move because those BBQ smoked meats will travel well and can sit on a warmer for a long time without losing too much of their integrity.
Because it was the 2nd day the kiosk was open, there was a logistical problem between the order taker and order filler. There was an incredibly long wait between placing an order and picking up the order. I don't think that they had their mise en place set up, and I don't think that the sides and extra sauce ordering was translating to the back either. After quite sometime, my brisket sandwich came out drenched in sauce, after I made sure to order it dry. I am not a big fan of Neely's vinegary sauce, but I don't need to be because they do such a fantastic job with smoking the meats, and sauce just covers the delicate smoky flavor. I had to wait for a correct sandwich with no sauce. Finally, a correct sandwich came out, and there was a small side 1/4 cup container of Neely's yellow spicy coleslaw. That was awesome because I do like putting the slaw on my sandwich. The sandwich was so huge, it took me quite a long time to eat it. Good thing the airlines ask for people to be at the gate 1 hr ahead of the flight, and I needed all that time to order the sandwich and eat the sandwich. The brisket sandwich was really good, and I think that the integrity of the Neely's name is intact. This is the best airport food I have ever had. Now, if they can just fix the communication problem between front of house and kitchen to get the orders right, and speed up the delivery, we will have a winner of all airport food!